Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, ensure platform security, and provide personalized services in accordance with Canadian privacy legislation. Last updated: January 18, 2026
What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our website or use our gaming services. They contain information about your browsing activity and preferences. Besides cookies, we also use similar technologies such as web beacons, pixels, local storage, and session storage to track and remember information about your interactions with our platform. These technologies help us understand how players use our services and enable us to deliver a more personalized and secure gaming environment. Whether you are playing slots, enjoying table games, or managing your account, these technologies work behind the scenes to optimize your experience.
Types of Cookies We Use
Our platform utilizes four main categories of cookies, each serving specific purposes to enhance functionality and security for our Canadian players.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential/Necessary Cookies | Enable basic platform functionality, secure login, fraud prevention, and session management. Without these cookies, the gaming platform cannot operate properly. | Session or up to 2 years |
| Functional Cookies | Remember your preferences, language settings, game history, account details, and display customizations to provide a personalized gaming experience. | Up to 2 years |
| Analytical Cookies | Track site usage patterns, player behavior, game performance metrics, and technical issues to help us improve our services and optimize platform performance. | Up to 2 years |
| Marketing Cookies | Enable targeted advertising, promotional campaigns, and retargeting based on your gaming preferences and interaction history with our platform. | Up to 1 year |
Essential Cookies for Gaming Security
Essential cookies are critical for maintaining the integrity and security of our gaming platform. These cookies verify your identity, prevent unauthorized access to player accounts, detect suspicious gaming patterns, and protect against fraud and money laundering. They also maintain your session stability while playing, manage responsible gaming controls, and ensure compliance with Canadian gambling regulations. We cannot disable essential cookies as they are required for legal and security reasons. Even if you disable other cookies, essential cookies will continue to function to protect both you and our platform.
Functional and Preference Cookies
Functional cookies enhance your gaming experience by remembering your personal preferences. These include your chosen game categories, preferred betting amounts, language and currency preferences, account notification settings, and accessibility options. They also remember your login information (if you choose to allow this), favorite games, game history, and personalized dashboard layouts. Additionally, functional cookies track your responsible gaming preferences, including self-imposed betting limits and cooling-off period settings. By using functional cookies, we reduce the need for repeated data entry and provide a seamless experience across multiple gaming sessions.
Analytical and Performance Tracking
We use analytical cookies to understand how players interact with our platform, which games are most popular, which features drive engagement, and where technical issues occur. This data helps us optimize game loading times, improve user interface design, enhance mobile responsiveness, and identify bugs before they affect your gaming experience. We also analyze geographic data from Canadian regions to ensure servers are optimized for local players. These cookies generate anonymized, aggregated reports that guide our product development and help us maintain a reliable, high-performing gaming environment. Your individual gaming performance data is never shared with third parties for analytical purposes.
Marketing and Promotional Cookies
Marketing cookies allow us to deliver personalized promotional offers, bonus notifications, and advertisements tailored to your gaming interests. These cookies track which promotions you engage with, which game types interest you most, and when you are likely to be most engaged with our platform. We use this information to send targeted emails about new slot releases, exclusive tournaments, seasonal promotions, and personalized bonus offers. However, all marketing communications comply with Canadian Anti-Spam Legislation (CASL), and you retain full control over marketing preferences. You can unsubscribe from promotional communications at any time through your account settings or the unsubscribe link in every email we send.
Managing and Controlling Your Cookies
You have significant control over cookies on our platform. Most cookies can be managed through your account settings, where you can disable functional and marketing cookies while maintaining access to essential cookies required for platform operation. You can also control cookies at the browser level using your web browser’s settings. Here are instructions for popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data → manage specific sites
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data → manage exceptions
- Safari: Preferences → Privacy → Cookies and Website Data options
- Microsoft Edge: Settings → Privacy → Cookies and Other Site Data → manage exceptions
- Opera Browser: Settings → Advanced → Privacy and Security → Cookies
Please note that blocking essential cookies may prevent you from accessing your account or playing games. You can disable marketing cookies without affecting your gaming ability. If you delete cookies from your browser, you may need to reset your preferences when you next visit our platform.
Third-Party Cookies and External Partners
Our platform integrates with trusted third-party service providers for payment processing, customer support, analytics, and fraud prevention. These partners may place their own cookies on your device to provide their services. We ensure all third-party partners comply with Canadian privacy laws and PIPEDA (Personal Information Protection and Electronic Documents Act) requirements. Major partners may include payment gateways, identity verification services, responsible gambling organizations, and game providers. We do not allow third parties to use cookies for purposes beyond their contracted services. You can view a detailed list of third-party partners and their privacy policies in our full privacy documentation available on our website.
Compliance with Canadian Privacy Legislation
Our cookie practices fully comply with Canadian federal and provincial privacy laws, including PIPEDA and Quebec’s Law 25. We require explicit consent before placing non-essential cookies on your device, with clear opt-in mechanisms during account registration and in ongoing settings. Your consent is freely given, specific, informed, and revocable at any time. We do not use dark patterns or misleading language to secure consent. Players from British Columbia, Alberta, Ontario, and Quebec benefit from additional provincial privacy protections. We maintain transparent records of consent and provide easy withdrawal mechanisms. Our platform respects the “Do Not Track” browser setting and responds appropriately to such requests, though we note that not all tracking can be disabled due to essential security requirements.
Responsible Gaming and Cookie Data
We use cookies to support responsible gaming initiatives on our platform. Cookies help us implement and monitor your self-imposed deposit limits, betting limits, loss limits, and session time limits. They enable our responsible gaming tools to function properly, including self-exclusion features and reality checks. Cookies also help us identify potentially problematic gambling patterns and offer support through Canadian gambling helplines and counseling services. If you set a cooling-off period or self-exclusion, cookies ensure these protections persist across all your gaming sessions. We never use cookie data to pressure players into continued play or to override responsible gaming preferences. Your responsible gaming choices are always prioritized over commercial interests.
Cookie Retention and Deletion
We retain cookies only as long as necessary for their stated purposes. Essential cookies typically expire after your session ends or after two years of inactivity. Functional cookies are retained for up to two years to maintain your preferences across visits. Analytical cookies are aggregated and anonymized within thirty days and retained for up to two years for trend analysis. Marketing cookies are maintained for up to one year and deleted upon request. You can request deletion of all your cookies and preferences at any time through your account settings or by contacting our support team. Deletion requests are processed within five business days. Please note that deleting cookies may reset your preferences and require you to reconfigure settings on your next visit. If you close your account, associated cookies are automatically deleted within thirty days in compliance with Canadian data protection standards.